Trikona Terms of Service

1. Acceptance and eligibility

By creating a Trikona account or using the service, you agree to these Terms. Trikona is built for practicing astrologers and astrology students managing their own client practice. You may use Trikona only if you are at least 18 years old, are using the service for your professional or personal astrological practice, and are not legally barred from using it in your jurisdiction. These Terms operate alongside the Privacy Policy, which is incorporated by reference.

2. What Trikona is — and what it is not

Trikona is a hosted Vedic-astrology practice tool: it calculates a chart from birth details you provide (for yourself or, with their permission, a client), surfaces the classical factors (vargas, dashas, yogas, strength measures) behind that chart, and lets you manage clients and consultations built around it.

Trikona is not a medical, psychiatric, legal, or financial service, and it does not replace your own professional judgment as a practitioner. Trikona reports what the classical methods yield — tendencies and documented classical factors, not certainties — and you remain responsible for how you use that output with your clients.

3. Your account

You sign up with an email address and password, verify control of that address, and receive a secure app session. Separately issued API tokens (/v1/auth/tokens) are integration credentials, not browser login credentials. You are responsible for everything that happens under your account, including client records created there. Do not share your password or API credentials or transfer your account. We may suspend or terminate accounts that violate these Terms, abuse rate limits, or attempt to bypass authentication.

4. Client records — the data-fiduciary / data-processor relationship

Trikona lets you store your clients' names, birth details, charts, and consultation notes so you can run your practice from one place. Because that data belongs to your clients, not to you or to us, the relationship is defined precisely:

In practice: you are responsible for having a lawful basis (typically your client's consent) to hold and process their birth data under the Digital Personal Data Protection Act, 2023 and any other law that applies to your practice, and for telling your clients how you use Trikona. We store and process the client records you enter strictly on your instructions — to compute charts, keep consultation history, and let you export or delete a client's record (DELETE /v1/clients/{id}) — and we do not use your clients' data for any purpose you have not instructed. See the Privacy Policy for what is collected and how it is protected.

5. Subscriptions, free trial, and billing

Trikona tiers: Free (₹0), Professional (India) (INR 999/month, practitioners billed in India), Professional (International) (USD 29/month, practitioners billed outside India), and the founding-cohort Founding Annual offer described on the Founding Offer page. Paid tiers open with a 14-day free trial; unless you cancel before the trial ends, your subscription converts to a paid plan and is charged at the price shown when you started — processed by Razorpay — and renews automatically until you cancel. Full billing, auto-renewal, and cancellation mechanics are in the Refund & Cancellation Policy.

6. Acceptable use

You agree not to: use Trikona to make medical, legal, or financial determinations for a client; submit another person's birth data without a lawful basis to do so; try to bypass authentication or rate limits; resell, sublicense, or scrape Trikona outside these Terms; or use the service in any way that is unlawful in your jurisdiction. We may restrict features or terminate accounts that violate this section.

7. Your content and our license

You (and, through you, your clients) retain ownership of the birth data, chart data, and notes you enter. You grant us a worldwide, royalty-free, non-exclusive license to host, process, and display that content solely as needed to operate, secure, and support Trikona. That license ends when you delete the relevant record, except for backups that roll off on the retention schedule described in the Privacy Policy.

8. Disclaimer of warranties and limitation of liability

Trikona is provided "as is." To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and that any calculation or classical factor is free of error, and our total liability arising out of these Terms is limited to the amount you paid us in the twelve months before the claim arose. Nothing in this section limits liability that cannot be excluded under the Consumer Protection Act, 2019 or other mandatory Indian law.

9. Termination

You may stop using Trikona at any time. We may suspend or terminate accounts that violate these Terms. Sections 4 (client data), 7 (license, with the deletion effect), 8 (disclaimers), 11 (governing law), and this section survive termination.

10. Changes to these Terms

We may update these Terms; the effective date above changes when we do, and material changes (billing, cancellation, liability, or dispute terms) are communicated in-app or to your account email before they take effect.

11. Governing law and disputes

These Terms are governed by the laws of India — the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, the Consumer Protection Act, 2019, and the Indian Contract Act, 1872 — excluding conflict-of-laws rules. Disputes are subject to the courts of Hyderabad, Telangana, India, except where mandatory consumer-protection law gives you a right to bring proceedings elsewhere.

12. Contact

Questions about these Terms: [email protected]. For complaints, see our Grievance Redressal & Contact page.